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Administrators • Fail saving drafts

June 21, 2024, 11:29 am
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Hello,

I'm running multiserver platform running Zimbra OSE 10.0.8, 3 MBX, 2 LDAP and 2 Proxys
After the latest update I'm getting the follow error when I try to save drafts from webmail

Error from webmail:
method:[unknown]
msg:system failure: java.lang.NullPointerException: Cannot invoke "com.zimbra.cs.account.Account.getAttr(String)" because "account" is null
code:service.FAILURE
detail:soap:Receiver
trace:qtp364604394-1306:1718994150626:331587e76590054c
request:

Body: {
SaveDraftRequest: {
_jsns: "urn:zimbraMail",
m: {
e: [
// [0]:
{
a: "dest@domain.com",
p: "D2222",
t: "t"
},
// [1]:
{
a: "example@domain.com",
p: "Admin",
t: "f"
}
],
idnt: "6830549a-92fa-412f-9402-3d600fc47ccd",
mp: [
// [0]:
{
ct: "multipart/alternative",
mp: [
// [0]:
{
content: {
_content: "test
"
},
ct: "text/plain"
},
// [1]:
{
content: {
_content: "<html><body><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div>test<br data-mce-bogus="1"></div></div></body></html>"
},
ct: "text/html"
}
]
}
],
su: {
_content: "test"
}
}
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "xxx@domain.com",
by: "name"
},
authToken: "(removed)",
csrfToken: "0_b627b6b7aaa55e955ea7fb1973f750cd7b227069",
session: {
_content: 1199,
id: 1199
},
userAgent: {
name: "ZimbraWebClient - FF127 (Linux)",
version: "10.0.8_GA_0224"
}
}
}


From mailbox.log
2024-06-21 14:30:27,165 WARN [qtp364604394-101:https://domain.com/service/soap/SaveDraftRequest] [name=example@domain.com;mid=3;oip=x.x.x.x;port=57834;ua=ZimbraWebClient - FF127 (Linux)/10.0.8_GA_0224;soapId=9542dec;] SoapEngine - handler exception
java.lang.NullPointerException: Cannot invoke "com.zimbra.cs.account.Account.getAttr(String)" because "account" is null
at com.zimbra.cs.account.Provisioning.onLocalServer(Provisioning.java:1491) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.cs.account.Provisioning.onLocalServer(Provisioning.java:1487) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDraft.java:193) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:646) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:491) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:322) ~[zimbrastore.jar:10.0.8_GA_0224]
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:231) ~[zimbrastore.jar:10.0.8_GA_0224]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) ~[servlet-api-3.1.jar:3.1.0]
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:214) ~[zimbrastore.jar:10.0.8_GA_0224]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[servlet-api-3.1.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292) ~[websocket-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:175) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:47) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:125) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:132) ~[zimbrastore.jar:10.0.8_GA_0224]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) ~[jetty-servlets-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) ~[jetty-servlets-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) ~[jetty-servlets-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571) ~[jetty-security-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) ~[jetty-servlet-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) ~[jetty-rewrite-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) ~[jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) [jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) [jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [jetty-server-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [jetty-util-9.4.46.v20220331.jar:9.4.46.v20220331]
at java.lang.Thread.run(Thread.java:833) [?:?]


Ideas?

Statistics: Posted by Newtman — Fri Jun 21, 2024 6:29 pm

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